SME Research

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As a small to medium sized business we understand the needs of SME’s.

In addition to our stand alone services we offer a bundled service designed to meet the research needs of small and medium enterprises.

Consumer Connections – Three Steps to Customer Retention

Step One: An online survey of up to 500 of your existing customer and target market database.

Step Two: Mystery shopping visits aimed at evaluating your products and services.

Step Three: Focus group discussions with consumers in your core target market.

This unique bundled product provides clear insight and understanding of your customer and target consumer views and behaviours in relation to your industry, company and brand.

The combined report provides a full analysis of findings and recommendations for action.

Winning Back Customers

One of the fastest and most cost effective ways to improve turnover and profitability is to motivate lapsed customers to do business with your company.

Using the Consumer Connections process we can get back in touch with your lapsed customers and identify factors that will motivate them to do business with you again. A tailor made survey of your lapsed customers not only serves to gather information, it identifies people who are ready to do business immediately and who can make a difference to your bottom line.

No other market research company offers a bundled product specifically designed to meet the needs of SME’s.

For more details and to see how Consumer Connections can work for your company call Colm Carey 087-2573346 or contact us here